What is Algorithm Intelligence?#

Our Algorithm Intelligence works like an automatic Backtester. It analyzes all provided strategies and selects the one that performs best in the current market. It's as close to a set-and-forget solution as it gets.

Let’s look at an example: You have 5,000 USDT and decide to invest 1,000 USDT every 30 days for five months. If prices at the time of each entry were 100 USDT, 90 USDT, 80 USDT, $70 USDT and 95 USDT, your average asset price would be the average cost of entry at 85.50 USDT.

Had you entered the entirety of your investment at the beginning, you would have paid 100 USDT per share (almost 20% more!).

API Exchanges

Connect Your Bot to Binance

Creating your API key

In order to connect your bot to Binance, you need an API key. Think of an API key as a bridge between Ai-trade and the exchange, which allows your bot to do things like place automated orders and read your balance for its calculations.

Step 1 - Go to Binance

With your Ai-trade.io browser tab open, create a new browser tab and log in account Binance, on the homepage select "More“

Step 2 - Go to API Management

Hover the mouse over the profile icon on the down , then click on "API Management."

Step 3

Click on “Create API”, select “System generated API Key” and click on Next.

Step 4

Start by naming the API something memorable such as "AI-trade".

Step 5

Verify that it is you creating the API. Binance will ask you for a 2FA key here. This can be either phone verification, email verification or a Google authenticator code.

Step 6 - Use the copy and paste function for both the API Key and the Secret Key to the Ai-Trade

Before saving the changes, copy the API keys somewhere safe - these keys are required to connect your exchanges to Ai-trade For your account safety, your Secret Key will become hidden after it has been created, changes are saved and you leave the API Key page. Ensure that you copy it immediately or you will have to create a new API Key.

Step 7 - Ccess your Ai-trade account on the homepage choose API Link

Step 8 - Choose Binance

Step 9 - Paste both the API Key and Secret Key into Ai-Trade, Connect Exchanges

Your API Key and secret are now created, but they cannot be used for trading yet. To enhance the security of your funds on Binance, you must whitelist the IP addresses of Ai-trade servers in your API Key settings. This will allow only Ai-trade servers to perform actions on your Binance account, preventing any unauthorized third parties from accessing it, even if your API Keys are compromised. By following this step, you can ensure that your funds remain safe while trading on Binance.

Navigate to the Base config in Ai-trade and select "Exchange" then "Binance." Click on "IP Addresses" and copy the displayed IP addresses.

Step 10 - Click on "IP Addresses" and copy the displayed IP addresses.

Step 10 - Next, go back to Binance account > scroll to bottom > Choose Restrict access to trusted IPs only (Recommended). Paste the entire copied IP address into the empty box > Select confirm, as shown in the screenshot above.

Step 10 - To enable trading, click on "Edit" and check the box next to "En as shown in the screenshot above. able spot & Margin Trading," "Enable Futures" No other API restrictions need to be enabled, and Ai-trade will never ask for "Withdrawal" or "Universal Transfer" rights. click "Save"

Cycle strategy - the main principle of the Cycle strategy is the same as with strategy DCA .The crypto bot places the first buy order, and extra orders if the price goes into the opposite direction. Cycle strategy has a continuous working cycle. In other words, as soon as the bot closes all sell orders, it places new buy order and starts a new cycle.

One-shot strategy - the main principle of the One-shot strategy is the same as with strategy DCA .The crypto bot places the first buy order, and extra orders if the price goes into the opposite direction. Cycle strategy has a continuous working cycle. And soon as the bot closes all sell orders, it will stop operating after selling.

1. Can I start a Bot with less than $100?

Yes, you can. The minimum investment amount depends on the token you invest in and the strategy you choose. And some of the bots can be started with an investment of even less than $20.

2. How much profit could I make with the Bot?

We could not assure any profit. It depends on your choice and the market conditions.

3. Are my funds safe?

Unlike investment funds, you can always withdraw all your crypto as it's in your exchange account, your funds remain safe. We do not store your funds on our accounts and we do not have access to your funds withdrawals either.

4. Do I need a separate account on exchange to use Ai-trade strategies?

It is recommended to use a dedicated exchange account to use Ai-trade

5. Does Ai-trade take fees from my trades?

Ai-trade does not charge an account management fee, here users keep 80% of profits and share back to them 20% of profits from Bot trades

6. How long is my trial period?

You can cancel the Bot whenever you want if you are not satisfied and there are no strings attached.

7. Do you offer financial advice?

No, we are not financial advisors.

8. How many coins can Ai-trade handle at the same time?

There is no limit. Bot can handle any number of coins you want to add.

9. Is it easy to install Ai-trade?

Ai-trade installation is very easy and it usually takes a few minutes for someone with basic computer skills, we also have a manual and a step by step video showing how to install.

10. Does Ai-trade take deposits?

No. We do not hold your funds Ai-trade is an algorithmic trading platform, not a fund or an exchange. Deposit your cryptocurrency on Binnace or Huobi. Then connect your exchange accounts to Ai-trade.io.

11. Does Ai-trade trade everything in my account?

Yes. When you use Ai-trade.io, it will execute the strategy with all of the holdings in your Binance or Houbi exchange account. If you wish to actively trade, you should do it on another exchange account.

12. Is installation of any software required?

We offer a comprehensive cloud-based solution, which requires no installation of any software. Bots are running in our scalable VPS cloud 24/7.

13. Do you guarantee that I will make a profit?

No, we don't. The idea of Ai-trade is to allow experienced traders to automate their trades. By using this service you take full responsibility for all trading actions.

14. How can I make sure my funds are safe?

Bot connect to your exchange account through API keys that do not have permission to withdraw funds.

15. Is it a problem that two Bots are running on the same exchange account?

It is not recommended to run two bots on the same account as they will compete for funds.

16. What is extra order?

Extra orders is a tool for averaging, adding positions (orders) when trading against the trend. Thus, open positions are averaged, and the take profit price will be recalculated so it will be easier to reach.

17. Why does my bot auto-deactivate by itself?

• The most common reason why a bot deactivates automatically is due to insufficient assets required to execute the trade. This usually happens if a user accidentally use the underlying assets for his own trading purpose.

• The bot encounters insufficient crypto assets (the base currency) when trying to execute a Sell order upon the Exit Conditions being met.

• The bot encounters insufficient USDT (or the specified quote currency) when trying to execute a buy-back upon the Exit Conditions being met.

• Another common reason is due to an invalid API key (such as trading account getting suspended or banned or wrong trading permissions set). Occasionally, this can happ

• Your account does not have enough fuel charges to operate

Terminology

Definitions and meanings of words and phrases found in AI-TRADE

Bot

A bot is a program which executes trades (such as buy or sell) based on the entry and exit conditions set by the user. The advantage of a bot is the ability to monitor market conditions on a 24/7 basis and consequently to start a deal when an entry condition is met.

Portfolio

A portfolio is a collection of assets linked to the user's digital asset exchange. It is denominated in USD. The total USD portfolio value may fluctuate due to the differences in USD pricing for each of the digital asset.

Liquidate

If a deal remains open, the user has the option to instruct the bot to ignore the exit conditions and execute a Market Sell order. This is known as liquidation. After a deal is liquidated, the deal completes (the completed deal is found under the Completed Deals tab) and the bot resets itself. The reset bot will then create a new deal based on the entry condition for the corresponding Base Order amount.

W/L Ratio

AI-TRADE tracks all of the completed deals which result in profits or losses. If all of a user's deals are profitable, then the W/L (Win/Loss) Ratio is 100%. If out of ten completed deals, only three are profitable, then the W/L Ratio is 30%.

Bot Status = Waiting

A bot is waiting to create a new deal based on the entry condition set. No trades have been executed yet.

Bot Status = In Progress

A bot which has already created a deal has the status marked as "in progress". You will see this open deal in the Deals page. The bot is still actively monitoring the market waiting to make the next trade.

Fund Allocation

A user can set the maximum amount of digital asset resource made available to the bot to trade from. Fund allocation is an essential tool in risk management for any users. For example, a user may only want to allocate 10% of his digital asset fund to a bot if the bot's strategy is yet to be proven. Subsequently, the user can increase the fund allocation if the bot's strategy is good.

Base Order Limit & Extra Orders

Base order limit dictates how much of the allocated fund to use for making the first trade (when a deal is newly created by the bot). This is best illustrated through the following example:

If a user allocates 10,000 USDT and sets the base order limit as 20%, the bot will utilize 2,000 USDT (representing 20% of 10,000 USDT) to execute the first order.

Extra Orders refers to the number of subsequent trades (after the first trade is made) which the bot will execute. The extra orders are divided equally from the remainder left after the base order limit is deducted from the allocated fund.

Fund Allocation = Base Order + Extra Orders

Using the above example, if the user sets base order limit as 20% and wants the bot to make 2 additional Extra Orders, each of the extra order will utilize 40% of the allocated fund since after the base order is executed, only 80% of the allocated fund remains.

Terms of Service

1. Applicability

These Terms and Conditions (also "Agreement") shall govern the commercial relationship between you and us. Where used in this Agreement, references to: (a) "we", "our", "us" means Ai-trade.io and, as applicable, any of its directors, officers, shareholders, employees, advisors, contractors, subsidiaries and any of its affiliated corporate entities, providing certain Services (as defined below) and an access to the Applications and Data (as defined below) through the Website (as defined below) and (b) "you and/or "your" mean the individual or entity who wishes to use our Services, Applications and Data. By checking the box and clicking I have read and accepted the Terms and Conditions button, or by continuing to use any of our Services, you (a) confirm that you are aware and comply with the present Agreement and agree to be bound by this Agreement and (b) represent and warrant that you are authorized and lawfully able to enter into this Agreement. Additional terms or service conditions may apply and be shown separately. These additional terms become part of your Agreement with us and all the policies made available to you therein must be followed. If you do not agree to all the terms and conditions of this Agreement, then you may not use any of our Services Applications and/or Data. We reserve the right, at our sole discretion, to change, modify, add or remove portions of any part of these terms and conditions, at any time. We will notify you about the changes to the terms and conditions either by e-mail, your Account (if any) or through the Website. Your continued use of our Services, Website, Applications or Data means that you accept and agree to the changes.

2. Definitions and interpretations

References to the following words shall have the meanings set out below: Account: An account which is created through the Website and used to access our Services, Applications and Data. Agreement: any standard terms imposed by us to regulate the commercial relationship between you and us, including these terms and conditions. Applications: A PC and mobile software application developed and owned by us that interacts with the Exchanges (including receives information about your transactions on such Exchanges), API Keys of which you have entered to the Application(s). API Key: A code that allows your Account to interact directly with your account(s) on the Exchange(s), including, but not limited to, place and cancel trading orders, set and cancel alerts, receive information on your account balance and trading activity, as preselected by you on the relevant Exchange s API setup. Exchange: A cryptocurrency exchange you are registered in that you use for trading cryptocurrencies. Client Data: Any data obtained by us via the Applications about your transactions on the Exchanges (including, but not limited to, your account balance, trading activity, and account history, if applicable) and delivered to you through the Services. Data: Includes Public Data, Client Data and Processed Data. Processed Data: Any Public Data analyzed and compared by us and delivered to you through the Services in the processed form. The Processed Data is owned by us. Public Data: Any market data, prices, information on transactions and other data obtained by us from public sources, including exchanges, and other sources and delivered to you through the Services. Fees: Fees payable by you to us for the use of the Website, Services, Applications and Data in the amount and under the terms as indicated in the Subscription Plan selected by you. Services: Cryptocurrency price and trading analytics, cryptocurrencies "signal" analytics, demo trading, market surveys, cryptocurrency trading, holding cryptocurrency portfolio and other services provided by us to you via the Website and/or Applications under the terms of this Agreement. Subscription Plan: A subscription plan selected by you in connection with the purchase of the use of the Services and Data. Subscription plans (including particular terms of use of the Services and Data) are available on the Website and may be updated by us at any time. Website: Website located at bitsgap.com and all subdomains of such website. References to the word include or including (or any similar term) are not to be construed as implying any limitation and general words introduced by the word other (or any similar term) shall not be given a restrictive meaning because they are preceded or followed by words indicating a particular class of acts, matters or things.

1. Registration

In order to access the Services, you must first register an Account on the Website and be in compliance with present Agreement. In order to start placing trade orders, you need to download and install Application and enter your API keys (to the Exchanges you use) to the Application. Any natural person with full active legal capacity or any legal person may apply for an Account. You must provide your real name and full personal and/or company registration information. All information you provide upon registration must be accurate, complete and up-to-date. You may not provide any false information, or create an Account for anyone other than yourself without respective authorization. The representative of a legal person making the Account on behalf of the legal person must ensure that he has all the necessary rights and powers to do that. In order to verify your Account, we may request additional verification information, such as a copy / scan of your passport, ID card, driver s license, utilities bills, payment method details. We reserve the right to accept or reject your Account registration request without additional explanation. Registering an Account implies full and total acceptance of all our policies, including these terms and conditions. You are entirely responsible for maintaining the confidentiality of the information you hold for your Account, including your password, and for any and all activity that occurs under your Account as a result of you failing to keep this information secure and confidential. You have to notify us immediately, in case of any unauthorized use of your Account. You may not transfer your Account to anyone without our explicit written permission and you may not use anyone else s Account or password at any time without the express permission and consent of the holder of that Account. In case we find at our sole discretion that there is a threat that you are engaging in any suspicious activity, you have provided inaccurate or incomplete information during the registration process or thereafter, you have violated the Agreement or it is necessary for security reasons, we may temporarily suspend your Account until the cause for suspending your Account has been eliminated; or if that cannot be eliminated or you refuse or fail to eliminate it, terminate the Agreement and block your Account. For security reasons we may in addition block your access to the entire Website. You agree that we will not be liable to you or to any third party for termination of your access to your Account and/or the Website as a result of any violation of the Agreement by you.

2. Free trial

Following the successful registration of the Account, you will be provided with a limited use, free trial of the Website, Services and Data during the period of 7 days, unless a longer period has been granted by us ( Free Trial ). The limitations of the Free Trial are established entirely at our discretion and may be altered at any time. The Free Trial is offered once and only upon your first Account registration (i.e. Free Trial is not provided upon any subsequent registration by you or your affiliates).

3. Subscription plan, fee and payment terms

Following the completion of the Free Trial, we will limit your access to Services and Data until and unless you purchase one of the Subscription Plans. The limitations are established entirely at our discretion and may be altered at any time. The continued access to the Services and Data will be provided pursuant to the terms of the relevant Subscription Plan purchased by you.

4. Use of website, services, applications and data

All site, product and services content as text, graphics, user interfaces, visual interfaces, photographs, trademarks, logos, artwork and computer code, including but not limited to the design, structure, selection, coordination, expression and arrangement of such content, contained on the Website is owned, controlled or licensed by us, and is protected by copyright and trademark laws, and various other intellectual property rights and unfair competition laws. Applications are owned, controlled or licensed by us, and are protected by copyright and trademark laws, and various other intellectual property rights and unfair competition laws. No part and no content may be copied, reproduced, republished, posted, publicly displayed, encoded, translated, transmitted or distributed in any way for publication or distribution of for any commercial enterprise, without our express written consent. You may use information about our Services purposely made available by us for downloading from the Website, provided that you use such information only for your personal, non-commercial informational purpose and do not copy or post such information on any networked computer or broadcast it in any media. You may not attempt to gain unauthorized access to any portion or feature of the Website, or to any our server, or to any of the Services offered on or through the Website, by hacking, password brute- forcing or any other illegitimate means. You may not reverse look-up, trace or seek to trace any information on any other user of or visitor to the Website, or any other our customer, including any Account not owned by you, to its source, or exploit the Website or any service or information made available or offered by or through the Website, in any way where the purpose is to reveal any information, including but not limited to personal identification or information, other than your own information, as provided for by the Website. You may not use the Website or any its content, Services, Applications and/or Data for any purpose that is unlawful or prohibited by this Agreement, or to solicit the performance of any illegal activity or other activity, which infringes our or others rights. Subject to your compliance with this Agreement, we grant you a revocable, limited, non-exclusive, non-transferable and non-sub licensable license to access and use the Website, Services, Applications and Data available via the Services solely for your personal purposes. You hereby grant us the right to access, process and use your Client Data with the aim to deliver it to you through the Services and in non-identifiable form to other our clients. We reserve the right to do any of the following, at any time, without notice, to: modify, suspend or terminate operation or access to the Website, Applications or Services for any reason; modify or change the Website, Services, Applications and any applicable policies or terms; and/or interrupt the operation of the Website, Services and/or Applications as necessary to perform routine or non-routine maintenance, error correction, or other changes.

5. Security policy

By using Website, Services or Applications you signify your acceptance of our security policy available on the Website.

6. Privacy policy

By using Website, Services or Applications you signify your acceptance of our privacy policy. We collect information that you share to us yourself, e.g. when you complete Account registration form and enter API keys to the Application. This information may include, but is not limited to, your first and last name(s), company name and info (if any), email address, your account balance, trading activity, account history and identification data of the device on which the Application has been installed. We may process information that you have shared for the following purposes: (a) execution, fulfilment, handling and administration of this Agreement; (b) billing and reconciliation; (c) maintenance, support and product/service development; (d) sales, revenue and customer analysis and reporting as well as for market and customer use analysis; and (e) carrying out identity, anti-money laundering and fraud prevention checks against your name using databases kept by other organizations and watch lists (which may involve giving the provided personal data to fraud prevention agencies who may keep and use it). We only use your e-mail address for sharing our product related marketing messages if you have given a respective consent on the Website or in the Application. If you no longer wish to receive direct marketing messages, please click the Unsubscribe from direct marketing messages link in the footer of our e-mail. We reserve the right at all times to disclose any information that we deem necessary to comply with any applicable law, regulation, legal process or governmental request. Any personal data collected in the course of providing the Services is transferred to and stored in the data centers located in the territory of the European Union. Only our authorized employees and/or service providers have access to the personal data and they may access the data only for the purposes provided above. You may request details of personal information which we hold about you in accordance with data protection laws. If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. In addition, you have all other rights provided in applicable laws regulating data protection and electronic transmission of commercial notifications. Please note that the deinstallation of Application in your device does not cause the deletion of your personal data. If you want to delete your personal data collected by us, please send a written request by email as indicated above. You should also bear in mind that the request to delete personal data is possible only if we delete your Account. As a result of that you will not be able to use the Services under your existing Account. We adhere to the generally accepted industry standards to protect the information you submit to us. You agree and acknowledge that the Internet may be subject to breaches of security and that the submission of data over the Internet may not be secure.

7. Cookie policy

Like most Internet sites, our Website may use cookies. Cookies are small text files placed on the browser or hard drive of your computer, mobile, or other device when you visit a website. Cookies are widely used when providing online services and help to make websites work, or work more efficiently as well as to provide information to the website owners. Cookies do lots of different things, for example, remembering user preferences, letting users navigate between pages efficiently and generally improving the user experience. Cookies are not used to personally identify you in any way, nor will they damage your system or files. We may use on our Website the strictly necessary cookies that enable you to log into secure areas of Website and cookies used by our networking system, analytical cookies that collect information about how you use Website, advertising cookies, session cookies, persistent cookies and third-party cookies. It is possible to tell your browser to reject cookies for all sites or specific sites. Rejecting cookies is not however recommended, as cookies are intended to improve your browsing experience. In order to reject or opt out of cookies you can either manually delete them or choose to permanently opt-out from seeing advertisements matching your interests.

8. Liability, indemnity

You are fully responsible for the due performance of your obligations under the Agreement and must compensate to us any and all damages caused by the non-performance or unsatisfactory performance of your obligations. To the fullest extent permitted by applicable law, you agree to indemnify, hold and defend us, our officers, directors, shareholders, predecessors, successors in interest, employees, agents, clients and partners, harmless from any demands, loss, liability, claims or expenses, made against us by any and all third-party claims and liabilities arising out of or related to or in connection with your use of the Website, Services, Applications and/or Data, including any served content that is not provided by us, or your breach of any term of the Agreement. You shall notify us immediately of any matter which could result in any loss, claim, damage, expense or liability subject to indemnification under this section. Such notification will not release you from your indemnification duty. We reserve the right to exercise sole control over the defense, at your expense, of any claim subject to indemnification under this section.

9. Disclaimer of warranty

We do not promise that our Website or any content, Services, Applications and/or Data or feature will be error-free or uninterrupted, or that any defects will be corrected, or that your use of the Website, Services, Applications and/or Data will provide specific results. The Website and its content, our Services, Applications and/or Data are delivered on an as is and as available basis. All information provided on the Website is subject to change without notice. We disclaim all warranties, express or implied, including any warranties of accuracy, non-infringement, merchantability, fitness for a particular purpose, quality or performance. We make no warranty that the Website, Applications and/or Data will meet your specific objectives or needs. We make no warranty that the Website, Services, Applications and/or Data will be free from errors or bugs. We make no warranty that there will be uninterrupted operation of the Services, Website, Applications and/or Data. We make no warranty regarding the Data or any other information purchased or obtained through the Website, Applications and/or the Services, or the accuracy, timeliness, truthfulness, completeness or reliability of any Data or other information obtained through the Website, Applications and/or the Services. You expressly acknowledge that any data downloaded through the use of the Services and Website is done at your own discretion and risk, and that you will be solely responsible for any damage to your computer system or loss of applications or data that results from the download of such data. We disclaim any and all liability for the acts, omissions and any conduct of any third parties in connection with or related to your use of the Website, Services, Applications and/or Data. You acknowledge that we are not a financial institution and do not give or provide you any advice on your trading activity and disclaim any liability for execution of your trading orders. Your sole remedy against us for dissatisfaction with the Website or any its content, Services, Applications and/or Data is to stop using the Website or any such content, Services, Applications and/or Data. The above disclaimer applies to any damages, liability or injuries caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft or destruction of or unauthorized access to, alteration of, or use, whether for breach of contract, tort, negligence or any other cause of action. No claim for a breach of any our representation or warranty shall be actionable or payable if the breach in question results from or is based on a condition, state of facts or other matter which was disclosed to you and/or actually known by you. In no event will we be liable for any indirect, special, incidental, consequential or punitive loss, injury or damage of any kind (regardless of whether we have been advised of the possibility of such loss) including, but not limited to, any loss of revenue, income or profits, loss of use or data, or damages for business interruption, any damages resulting from any interruption or disruption in communications or Services or Applications, unavailability or inoperability of the Services, Applications and/or Data.

10. Force majeure

You and us shall not be liable for delays or failure to perform under the Agreement which result directly or indirectly from any cause or condition beyond its reasonable control, including but not limited to, any delay or failure due to any act of God, act of civil or military authorities, act of terrorists, civil disturbance, war, strike or other labour dispute, fire, interruption in telecommunications or Internet services or network provider services, failure of equipment and/or software, other catastrophe or any other occurrence which is beyond its reasonable control and shall not affect the validity and enforceability of any remaining provisions (force majeure). The party in default of force majeure shall immediately notify the other party of the occurrence of force majeure, shall make reasonable efforts to remove or overcome the effects of such occurrence or event; and shall resume performance of its obligations hereunder immediately after cessation of such occurrence or event.

11. Duration and Termination

Your Agreement with us becomes effective upon registration of your Account or upon signing any additional agreement with us and is valid for unspecified period. You are not entitled to a refund on Fees paid to us if you terminate the Agreement before the expiration of the subscription term of the Subscription Plan purchased by you, except for if the termination is due to a material breach of the Agreement by us as provided below, in which case we will the prorated Fees associated with the unused portion of the Services. We will refund you the prorated Fees associated with the unused portion of the Services if we terminate the Agreement before the expiration of the subscription term of the Subscription Plan purchased by you, except for if the termination is due to the reasons provide below. We may at any time with immediate effect suspend or cease supplying the Service or terminate the Agreement if:

(a) we are required so by a facially valid subpoena, court order, or binding order of a governmental authority;

(b) you are in delay with payment of the Fee and such delay has lasted at least 5 days;

(c) you have failed to comply with any applicable laws, directives, rules and/or regulations;

(d) you have materially breached any other obligation of the Agreement and failed to remedy such breach within a reasonable time granted by us;

(e) in respect of you, a liquidator, receiver or administrative receiver is appointed, you are adjudicated as bankrupt, or declared as insolvent;

(f) this opportunity is set forth in any other provision of this Agreement.

12. Notices

You agree that we may communicate with you electronically any finance information related to your Account. We may also provide notices to you by posting them in your Account on the Website, or by sending them to an email address that you have previously provided to us. Website and email notices shall be considered received by you within 24 hours of the time posted or sent.

13. Complaints

In case you have any complaints, or require additional support, please contact us by e-mail at [email protected]. Our support team will get back to you within 48 working hours. If your inquiry requires a more detailed answer, it might take up to 30 working days for processing your request.

14. Miscellaneous

There is no relationship of exclusivity, partnership, joint venture, employment, agency or franchise between you and us under this Agreement. None of us has the authority to bind the each other (including the making of any representation or warranty, the assumption of any obligation or liability and/or the exercise of any right or power), except as expressly provided in this Agreement. Whenever possible, each provision of this Agreement will be interpreted in such a manner as to be effective and valid under applicable law but, if any provision of this Agreement is held to be invalid, illegal or unenforceable in any respect, such provision will be ineffective only to the extent of such invalidity, or unenforceability, without invalidating the remainder of this Agreement or any other provision hereof. This Agreement, including the Subscription Plan, as amended from time to time according to its terms, constitutes the full and entire understanding and agreement between you and us regarding the subjects hereof and supersedes all prior agreements, arrangements, representations or promises, whether oral or written, as to its subject matter. Our failure to insist on or enforce strict performance of the terms and conditions of the Agreement shall not be construed as a waiver by us of any provision or any right it has to enforce the Agreement, nor shall any course of conduct between us and you or any other party be deemed to modify any provision of the terms and conditions of the Agreement. This Agreement, and any rights and obligations hereunder, may not be transferred or assigned by you, but may be assigned by us without restriction, including without limitation to any third party. Any attempted transfer or assignment in violation hereof shall be null and void. Subject to the foregoing, this Agreement will bind and inure to the benefit of us and you, respective successors and permitted assigns. A person who is not a party to this Agreement has no right to rely upon or enforce any term of this Agreement.

Privacy Policy

By using Website, our Services or any other related product you signify your acceptance of this Privacy Policy. Please read this Privacy Policy each time before using the Website or the Services and before submitting any information to us. If you do not agree with the terms of this Privacy Policy, do not access or use the Services, the Website or any other aspect of our business.

1. DATA WE COLLECT ABOUT YOU

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data). We may collect, use, store and transfer different kinds of personal data about you which we have grouped together follows: Identity data, such as, first name, last name and date of birth; contact data, such as, email address, mailing address and phone number; financial data, such as, bank account, payment card details and billing address; transaction data, such as, details about payments to and from you and other details of the Services you have purchased from us; profile data, such as, username, account number or password; technical data, such as, the Internet Protocol (IP) address used to connect your computer to the Internet, your login information (if applicable), browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, information about your visit, including the full Uniform Resource Locators (URL), clickstream to, through and from our Website (including date and time), page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouseovers), methods used to browse away from the page and any information of yours related to contact our customer service team; usage data, such as, information you viewed or searched for and information about how you use our Website and Services; and marketing and communications data, such as, your preferences in receiving marketing from us and our third parties and your communication responses. Information from social media networks. If you log in to our Services using your social media account (for example, Facebook, LinkedIn or Google) we will receive relevant information that is necessary to enable our Services and authenticate you. The social media network will provide us with access to certain information that you have provided to them, including your name, profile image and e-mail address. We use such information, together with any other information you directly provide to us when registering or using our Services, to create your account and to communicate with you about the information, products and services that you request from us. You may also be able to specifically request that we have access to the contacts in your social media account so that you can send a referral link to your family and friends. We will use, disclose and store all of this information in accordance with this privacy policy. We also collect, use and share aggregated data such as statistical or demographic data for any purpose. Aggregated data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity. For example, we may aggregate your usage data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect aggregated data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy notice. We do not collect any special categories of personal data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic or biometric data).

2. METHODS OF DATA COLLECTION

We use different methods to collect data from and about you including through: direct interactions. You may give us your identity, contact and financial data by filling in forms or by corresponding with us by post, phone, email, skype and other messenger or otherwise. This includes personal data you provide when you apply for our Services, create an account on our Website, subscribe to our Service or publications, request marketing to be sent to you, enter a competition, promotion or survey, or give us some feedback, including report a problem with our Website; automated technologies or interactions. As you interact with our Website, we may automatically collect technical data about your equipment, browsing actions and patterns. We collect this personal data by using cookies, server logs and other similar technologies. We may also receive technical data about you if you visit other websites employing our cookies. Third parties or publicly available sources. We may receive personal data about you from public domain, third parties (such as, analytics providers, advertising networks, search information providers and providers of technical, payment and delivery services) or other websites we operate or the other services we provide. Where we need to collect personal data by law, or under the terms of an agreement we have with you and you fail to provide that data when requested, we may not be able to perform the agreement we have or are trying to enter into with you, including to provide you with the Services. In this case, we may have to cancel the Services you have with us but we will notify you if this is the case at the time.

3. USE OF YOUR PERSONAL DATA

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances: where we need to perform the agreement, we are about to enter into or have entered into with you; where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests; where we need to comply with a legal or regulatory obligation. Legitimate interest means the interest of our business in conducting and managing our business to enable us to provide you with the best Services and the best and most secure experience. We make sure we consider and balance any potential impact on you (both positive and negative) and your rights before we process your personal data for our legitimate interests. We do not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law). We may use your identity, contact, profile, technical and usage data to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which Services and offers may be relevant for you (we call this marketing). You may receive marketing communications from us if you have requested information from us or purchased Services from us and, in each case, you have not opted out of receiving that marketing. You can ask us to stop sending you marketing messages at any time by following the opt-out links on any marketing message sent to you or by contact us at any time. We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us. Generally we do not rely on consent as a legal basis for processing your personal data other than in relation to sending third party direct marketing communications to you via email or text message. You have the right to withdraw consent to marketing at any time by contacting us.

4. DISCLOSURE OF YOUR PERSONAL DATA

Except as outlined in this Privacy Policy, your personal data will never be sold or disclosed with other companies or organizations for commercial purposes or otherwise. We reserve the right at all times to disclose any personal data that we have collected when: (a) permitted or required by law; or, (b) trying to protect against, prevent, investigate actual or potential fraud, security issues, technical issues, unauthorized transactions or other violations; or (c) trying to enforce the applicable terms of service or other agreements; or (d) protecting against violations to the rights, property or safety of us, our users or the public as required or permitted by applicable laws; or (e) you have given your consent to do so. Finally, we may transfer personal data to a successor entity in connection with a corporate merger, consolidation, partial or total sale of assets, bankruptcy, or other corporate change.

5. DATA SECURITY

We adhere to the generally accepted industry standards to protect your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. We will take all steps reasonably necessary to ensure that your personal data is treated securely and in accordance with this Privacy Policy. Any payment transactions will be encrypted. Where we have given you (or where you have chosen) a password, which enables you to access certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share a password with anyone. You agree and acknowledge that the Internet may be subject to breaches of security and that the submission of data over the Internet may not be secure. We strive to use acceptable means to protect any personal data you share with us, however we cannot guarantee its absolute security.

6. DATA RETENTION

We will retain your personal data only for so long as it is required for the purposes for which it was collected. This period may extend beyond the end of your relationship with us, but only for so long as is reasonably necessary for us to pursue legitimate business interests, conduct audits, comply with (and demonstrate compliance with) legal obligations (e.g. taxation purposes), resolve disputes and enforce our agreements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements. When your personal data is no longer required, we will destroy, delete.

7. CHANGES TO THIS PRIVACY POLICY

We may change this Privacy Policy unilaterally and without prior notice, but any changes will be posted on the Website. If we make changes that materially alter your privacy rights, we will provide additional notice, such as via email or through the Services. If you disagree with the changes to this Privacy Policy, you should stop using our Services, the Website or any other aspect of our business. Your continued use of the Website or our Services constitutes your agreement to all such changes.